Fixed line

Changing identification data

Description
example
price
Change of name
  • individuals (e.g. wedding, final ruling of public authority)

Eliška Nováková -> Eliška Svobodová

The applicant must show their marriage certificate or new ID card, or a final ruling.

free
  • individuals - change of academic title (see degrees listed in the example);
    other cases are regarded as a change of name
Ing., Ing arch., MUDr., MVDr., PhMr., MrPh., JUDr., RNDr., RSDr., PhDr., PaedDr., PharmDr., DrPh., ThDr., ThLic., Th.D., ThMgr., ThB., M.A., Mgr.A., MgA, ak.arch., ak.mal., ak.soch., Mgr., Bc., BcA., DrSc., CSc., Dr., Ph.D., prof., doc., dipl.tech., h.c. (honoris causa)
free
  • legal entities, self-employed individuals - change of company name
    Please note that there cannot be a simultaneous change of Tax Identification Number, Company Identification Number or Birth Registration Number - in this case it is considered a transfer
SPT TELECOM, a.s. -> TELEFÓNICA O2 CZECH REPUBLIC, a.s.
INSTALA Miroslav Černý -> Plumbing
The applicant presents their business license, a certificate stating the legal status of the company (no older than 3 months), and their trade licence; if a copy is not presented, the original is copied and the copy is validated on the spot.
free
Change of permanent residence Change of company's registered office (subscriber)
(Not a change of the phone line's location!!!)
ABC,a.s., Dlouhá 8 -> ABC,a.s., Na Příkopě 14
The applicant must present an ID card, business license, a certificate stating the legal status of a company (no older than 3 months), and trade license; if a copy is not submitted, the original is copied and the copy is validated on the spot.
free
Change of legal form
ABC, a.s. -> ABC, s.r.o.
The applicant must present their business license and a certificate stating the legal status of a company (no older than 3 months); if a copy is not submitted, the original is copied and the copy is validated on the spot.
free
Change of the character / category of a fixed line
  • for self-employed individuals this means providing the Birth Registration/Tax Identification or Company Identification Number as supplemental information
  • others should note that there cannot be a simultaneous change of Tax Identification Number, Company Identification Number or Birth Registration Number - in this case it is a transfer
  • there is a change of the line's category (A-C; C-A) and a change of subscriber type (E-P; P-E) in the systems at the same time
  • change of category, e.g. IS-PPS

E -> P (business -> private)
P -> E (private -> business)

There may be a surcharge of the price differential from the expiration date of terms for providing discounts, from the first billing period subsequent to the expiration of the determining terms

free
Not publishing a phone line in the phone directory
free
Publishing a phone line in the phone directory
Last year it was not published, this year they want to publish it
free
Change of person paying for communication services
Subscriber: Novák, Payer: Dvořák
CZK 161 (CZK 191,59 with VAT)
Change of billing method
SIPO -> Sporožiro (budget account)
free
Change of bank connection
Change of address for sending bills
change of account
payer remains the same
free
free
Change of price program
Once every 2 months (once every 3 months for TOP plans and always free of charge)
free

Fixed line

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Phone number portability

 

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