Support and service

We are prepared to help you and answer your questions 24 hours a day. Based on what best suits your needs, you can contact us in any of the following ways.

Online support

You can contact us at any time through the Write to us website form. Simply fill it in and your request will be sent to our specialists immediately. We will contact you as soon as possible via email or at the phone number you submit through the form.

Because we want to save you time, we present the most frequently asked questions (FAQ) and our answers in this FAQ section.

Customer Care Center

It doesn't matter if you're calling from a mobile phone or a fixed line, from home or abroad - our operators are here for you all day, every day.

800 02 02 02 O2 Line - information about new products and services, orders
*11 Customer Care Center from an O2 mobile phone
800 123 456 Customer Care Center from a fixed line
+420 720 720 720 Customer Care Center from abroad

All phone contacts

Brand stores

Find the location of the O2 Shop or authorized dealer nearest you within seconds. We are always happy to serve you.

More information

Support and service

Instructions and settings - www.techzona.cz (CZ only)
Online services
Coverage maps
Phone directory - Find phone numbers online

 

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IČ 60193336, Praha 4, Michle, Za Brumlovkou 266/2, PSČ 14022, zapsaná v obchodním rejstříku
vedeném u rejstříkového soudu v Praze, oddíl B, vložka 2322.