Voice system schemata
For better orientation when navigating the automated voice message system of the customer care line.
For fast professional assistance, you can call an automated voice message system at the customer care line. These systems are divided into four groups:
To help you navigate the English automated voice message system for mobile services for prepaid customers, please use this handy schematic. For the remaining three groups, press 2 for communication in English and you will be connected to an operator.
You can contact* the customer care line in many ways. Our specialists are prepared to take your requests and provide you with assistance 24 hours a day. More information.
