INFOLIMIT – KEEPS YOUR TELEPHONE BILL UNDER CONTROL FOR FREE
7.6.2006
From June 1, 2006,ČESKÝ TELECOMis offering the InfoLimit service free of charge. InfoLimit protects customers' wallets from unexpectedly high bills and can be used for allČESKÝ TELECOMfixed telephone lines.
The service automatically calculates and sets a limit for calls on the basis of the amount of the customer's last five account statements. In the scope of billing, the company monitors the amount of fees not only for all calls to which charges apply, but also for dial-up connections. From June of this year customers can not only manage their bills for free (the service originally cost CZK 60,- without VAT), they also don't have to pay anything for its use (originally CZK 12.60 without VAT).
Once the customer requests it, the service is set up automatically. It is updated every month according to the average amount of fees for calls and dial-up Internet services. The limit is set in such a way that deviations from standard calling habits are monitored and, at the same time, unusual increases in calling times are securely identified. The lowest monitored limit is CZK 200,-.
After the limit has been exceeded, the service calls a selected fixed telephone line or designated mobile phone. The customer is informed of the sum of the calls and is provided with the number of an information line where they can get more detailed information. The operator then informs the customer of which protective measures they can take. During every call the message is announced twice. This call takes place no later than the day after the limit has been verifiably exceeded and the customer pays only CZK 1,- (without VAT) for it.
InfoLimit can thus protect customers against, for instance, fraudulent calls and the hidden rerouting of a telephone number from the Internet or from harmful programs (e.g. ActiveX scripts). It can also protect them from unchecked calls made by children to premium rate numbers.
The service can be ordered by calling the telephone services centre toll-free on 800 123456, or through the Internet at www.telecom.cz, or the service can be set up directly at TELEPOINT and TELEPOINT PARTNER brand stores.For further information, please contact:
MARTIN ŽABKA
Press Spokesman
Tel: +420 271 463 359
Fax: +420 271 469 896
e-mail: tiskovy.odbor@ct.cz
ČESKÝ TELECOM, a. s., member of the Telefónica Group is the leading telecommunications company in the Czech Republic. Through its subsidiary company Eurotel Praha, spol. s r.o., it also has a significant presence in the Czech mobile services market. Further information about the firm and the services it offers is available at www.telecom.cz, which was rated as BestWeb 2003 in the WebTop100 survey.
Signum Temporis has consistently awarded ČESKÝ TELECOM for being one of the domestic capital market's most transparent firms in terms of providing information. Based on an open vote of specialists, members of the press and a nine-member committee, ČESKÝ TELECOM placed first in 2003, just as it did in 2001.
ČESKÝ TELECOM ranks among the most prominent firms on the Czech capital market in terms of capitalization and trading volumes. Its shares are also traded on the London Stock Exchange in the form of GDRs. ČESKÝ TELECOM's credit rating is the highest a Czech corporation can receive from top international rating agencies.
About Telefónica
Telefónica is one of the largest telecommunications companies in the world in terms of market capitalisation. Its activities are centered mainly on the fixed and mobile telephony businesses with broadband as the key tool for the development of both.
The company has a significant presence in 19 countries and a customer base that amounts more than 180 million accesses around the world. Telefónica has a strong presence in Latin America, where the company focuses an important part of its growth strategy.
Telefónica is a 100% listed company, with more than 1.5 million direct shareholders. Its share capital currently comprises 4,921,130,397 ordinary shares traded on the Spanish Stock Market (Madrid, Barcelona, Bilbao and Valencia) and on those in London, Paris, Frankfurt, Tokyo, New York, Lima, Buenos Aires and São Paulo.
