O2 prepaid customers can communicate without credit
Jun 1, 2009
O2 prepaid customers can contact their friends and family even when they have insufficient credit. From June 1, 2009, they can use the new O2 Ozvi se (Call Me) and O2 Dobij mi (Recharge Me) services. The O2 Ozvi se service sends an SMS request asking the receiver to call the sender and O2 Dobij mi asks the receiver to recharge the sender's credit. Both services are absolutely free of charge.
"With the launch of these two new services we are facilitating needs of our customers, who wish to have the opportunity to make urgent calls when they have run out of credit," says Adrian Garrett, Marketing Director for Prepaid Services, Telefónica O2, adding, "Both services are an ideal solution for everyone, especially children, who can get in touch with their parents even when they don't have enough credit, or request their parents to recharge their prepaid card. Telefonica O2 is adding value by providing these services free of cost and they are easy to use."
O2 Ozvi se
The free O2 Ozvi se service is intended for all O2 prepaid customers who don't have enough credit to make a call. To use it, they simply enter the keyword *144*X#, where X is the receiving party's nine-digit phone number without spaces, and press the Call button on their mobile. The system receives the request and immediately sends the receiving party an SMS (in both Czech and English) with the text: "The sender of this message does not have enough credit and asks that you call them back." The caller then simply has to wait for the person they'r e trying to reach to call them back. It is possible to make a maximum of ten such requests in one calendar month. The service can be used in all Czech mobile networks.
O2 Dobij mi
If a customer does not have enough credit to make a call, they can use the O2 Dobij mi service to ask a friend or family member for a credit recharge. To use it, they simply enter the keyword *145*X#, where X is the receiving party's nine-digit phone number without spaces, and press the Call button on their mobile. The system receives the request and immediately sends the receiving party an SMS (in both Czech and English) with the text: "The sender of this message does not have any credit and is asking you for a recharge." Then the receiver can recharge the caller's credit in any of the standard ways, such as through an O2 fixed line or postpaid line on their monthly bill, at automated tellers, through internet banking, or through Sazka terminals. The service can be used in all Czech mobile networks. It is possible to make a maximum of ten such requests in one calendar month.
Contacts
Martin Žabka
Spokesperson
Telefónica O2 Czech Republic, a.s.
public.relations.cz@o2.com
tel: 800 163 342 (800 1 media)
About Telefónica O2 Czech Republic
Telefónica O2 Czech Republic is a major integrated operator in the Czech Republic. It is now operating more than seven million lines, both fixed and mobile, making it one of the world’s leading providers of fully converged services. The organization offers the most comprehensive portfolio of voice and data services in this country. It is paying special attention to the exploitation of the growth potential, particularly in the data and Internet sector. Telefónica O2 Czech Republic operates the largest fixed and mobile network including a 3rd generation network, CDMA (for data), and UMTS, enabling voice, data and video transmission. Telefónica O2 Czech Republic is also a notable provider of ICT services.
About Telefónica Europe
Telefónica Europe is a business division of Telefónica comprising mobile, fixed, and DSL operations in the UK, Ireland, the Isle of Man, Germany, the Czech Republic, and Slovakia. With the exception of Isle of Man, all the operating businesses use 'O2' as their consumer brand. Telefónica Europe also has 50% ownership of the UK and Irish Tesco Mobile and German Tchibo Mobilfunk joint venture businesses. Telefónica Europe is headquartered in Slough, UK, and has 49 million mobile and fixed customers.
About Telefónica
Telefónica is one of the world’s largest telecommunications operators by market capitalisation. Its activities are centred mainly on the fixed and mobile telephony businesses, while its broadband business is the key growth driver underpinning both. It operates in 25 countries and has a global customer base of 260 million. Telefónica’s growth strategy is focused on the markets in which it has a strong foothold: Spain, Europe and Latin America. Telefónica is a 100% private sector company with its shares listed in Madrid and other stock exchanges and more than 1.5 million individual shareholders.
