Data Line

Open daily from 08:00 to 22:00

What is the Data Line?

Customers who have questions about hardware and software settings related to O2 Email services can call the O2 Email Line at 14141. Our specialists will help customers manually set up data services such as WAP , MMS, email client, Push-to-Talk, Java , etc.

Data Line specialists are available every day from 8am to 10pm and will be glad to provide you with information about:

• Hardware and software installation related to connections provided by O2
• Testing connection functionality, plus solving problems related to the use of data services
• GPRS , HSCSD , email, ADSL, WiFi , FAX, SMS Connector, and Office Connector

The helpful staff at brand stores and authorized implementation partners will be happy to install your O2 Email services for you.

More

Before you request specific services from one of our authorized implementation partners, we recommend that you first call the Data Line to find out what is needed for the installation process. Also, if you are experiencing any problems with your O2 Email services, we recommend you first call the Customer Care Center toll-free at *11.

• O2 prepaid customers can call *11 free of charge.

Before contacting one of our authorized partners, please try to know the answers to the following questions:

• What kind of data service are you interested in?
• What device or mobile phone will be used with this data service?
• On what device will the service be installed (PC, notebook, PDA , etc.)?
• What operating system does your device use (Windows 95/98/NT/2000, Linux, MSDOS, etc.)?
• Do you already have different devices for PC and mobile phone connection?
• Have you attempted to install the service yourself, and if so, what problems have you encountered?
• When and where would you like the installation to be carried out?
• How can you be contacted? (name, phone number, or email address)