Billing

Cash payment

You can pay your invoice at any Czech post office through the Type A money order that is attached to your bill. This type of payment is intended for private residential and entrepreneurial phone lines.

Bank transfer

You can pay your invoice in any bank through a bank transfer. Do not forget to enter the correct account number and variable symbol (both are printed on your bill).

Payment through Česká spořitelna ATM

In order to pay invoices through Česká spořitelna ATMs, you need payment card from this bank. While entering data into the ATM, you must enter the amount owed (including hellers), and the variable symbol of the invoice, other information will be generated automatically.

Automatic transfer

The easiest way of paying. You do not need to worry about the maturity date of your invoice; we will take care of everything for you. The total owed for provided services is collected from your bank account automatically. In order to use this payment method, you need to have your bank permit Telefónica O2 Czech Republic to transfer money to its account. At the same time, you have the option of choose the maximum amount of collected payment.

Payment via SIPO

The amount for provided fixed-line services is included in your SIPO money order. The limit for this type of payment is set at CZK 5,000. Should the total owed for provided services exceed this amount, a cash order will be issued and the amount will not be included in your SIPO.

O2 bank accounts

For fixed network services

• for cash payments and bank transfers: 27 - 4908440207/0100
• for automatic transfers: 6007 - 0700103393/0300

For mobile network services

• for cash payments and bank transfers: 500114004/2700
• for automatic transfers: 500114004/2700

Paying from abroad

You can also pay invoices for mobile or fixed-line services from abroad through bank transfers. You only need to present the following information:

For mobile network services

Currency: CZK
Account no.: 500114004
Bank code: 2700
IBAN: CZ13 2700 0000 0005 0011 4004
SWIFT: BACX CZPP
Bank: UniCredit Bank. a.s., Na Příkopě 858/20, Praha
Account holder: Telefónica O2 Czech Republic, a.s., Za Brumlovkou 266/2, Praha

For fixed network services

Currency: CZK
Account no.: 27-4908440207
Bank code: 0100
IBAN: CZ04 0100 0000 2749 0844 0207
SWIFT: KOMB CZPP
Bank: Komerční banka, a.s. , Na Příkopě 33, Praha
Account holder: Telefónica O2 Czech Republic, a.s., Za Brumlovkou 266/2, Praha

Common mistakes

Avoid complications. Please look at the list of most common mistakes that can occur when paying for your invoice in cash or via bank transfer:

• incorrect variable symbol
• incorrect sum to be paid
• incorrect bank account

For these reasons we recommend you use the pre-filled payment slip from our company; otherwise, please enter or write all required items carefully and exactly (in hellers).

We would also like to remind you that, in accordance with Civil Code §567 and Commercial Code §339, the maturity date indicated on your bill is the date when the appropriate amount needs to be credited to Telefónica O2 Czech Republic's bank account. We would therefore like to recommend that when making a payment, you should be aware of the time required for the payment to be transferred from your bank account or, in the case of a money order, the time that Czech Post requires for processing.