Anti-virus protection

We offer the development and operation of a centralized, comprehensive anti-virus protection (AVP) system for your end stations and servers. On the basis of an audit we will suggest the optimum solution for centralized AVP and provide active anti-virus monitoring 24 hours a day.

Comprehensive anti-virus protection

The AVP service provides complete protection from viruses and centralized surveillance of end stations and NT servers of the IT infrastructures of medium and large companies. It is based on the existing and functional infrastructure with operational provisions. The service is not limited by the number of the client's end stations and it includes:

• AVP for computers, servers, and mail servers
• protected Internet access
• general AVP on the W9x, WNT, W2K and WXP platforms
• utilization of McAfee Active Virus Defense or Symantec Norton Antivirus principles

Services

• audit of the current status of AVP and proposal of measures
• creation of central AVP
• supply of anti-virus software, including regular updating and central distribution
• active anti-virus monitoring
• service intervention when handling incidents (Help Desk)

Benefits

• transfer of responsibility to the supplier
• servers don't need to handle operation of AVP
• cost savings with regards to support
• immediate reaction and solution to possible infections
• experience of experts from a large company
• comprehensive service from one supplier

Solution includes:

• comprehensive AVP
  • AVP of end stations
  • AVP of servers
  • AVP of mail servers
  • firewalls
• methodical guidance

Solution variants

We offer the service in three variants according to your requirements regarding the physical location of central servers or surveillance stations

• at the customer's site
• on our equipment
• both at the customer's site and on our equipment

Technical solution

The technical solution depends on the customer's requirements of the comprehensive antivirus protection. It corresponds to the number of end stations, topology and infrastructure of the customer.

Service monitoring

• Nonstop monitoring 24 hours a day, 7 days a week
• AVP of servers in the infrastructure of Telefónica O2 Czech Republic
• online information and consulting
• Help Desk
• specialist directly for the customer

Example

AVP services

Audit

assessment of:

• the current status of the anti-virus policy
• weaknesses of the current AVP
• type and suitability of the anti-virus software

Outputs

• suggestion of the technical solution of comprehensive AVP
• information about comprehensive protection of the data network against virus attacks
• information about incorporation of the new AVP system into the existing system and security IT policies

Creation of centralized AVP

• creation of a centrally administrated AVP system on the basis of the results of the audit
• implementation may include the supply of anti-virus software and a server for administration and AVP management
• general AVP of the customer's end devices on the Microsoft W98,Me, WNT/W2K and WXP platforms
• AVP of computers, servers, and mail servers

Supply of anti-virus software

The services may include the supply of anti-virus software for the central server and for the end devices providing the Anti-Virus Protection administration. The supplied anti-virus software is based on the principle of McAfee Active Virus Defense or Symantec Norton Anti-Virus.
Anti-virus modules are distributed to computers via LAN and WAN and new versions of anti-virus software are installed regularly.

Active control of the virus risk

The service provides central control of the customer's anti-virus IT structure with the aim of protecting the devices against virus attack and, in the case of an attack, to ensure removal of the virus as quickly as possible.
The service includes general AVP of the customer's end devices on the Microsoft W98, Me, WNT/W2K, WXP platforms. In addition to the AVP of PCs, the service may also protect WNT/W2K servers and mail servers.

Service intervention

The service is intended for quick removal of a virus attack and immediate restoration of service of the device concerned. Service is provided in the entire Czech Republic by the system consisting of the central Help Desk and the team of anti-virus professionals. The central Help Desk receives the customer's requirements and defines the problem.
In the case of a virus attack the service takes specific steps towards elimination of the attack and removal of the viruses from the end device on the following levels:

• through remote access from the surveillance site
• by means of physical intervention at the customer's site
• by means of data recovery and restoration of OS

Anti-Virus Protection - AVP (.pdf, 213 kB)